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Refund & Exchange Policy
At Noga Curves, we care about your satisfaction and confidence. Please review our refund and exchange policy for Colombian shapewear, post-surgery fajas, and postpartum compression garments. Our goal is to provide transparency and ensure your shopping experience is simple and secure.
At Noga Curves, we care about your satisfaction and confidence. Please review our refund and exchange policy for Colombian shapewear, post-surgery fajas, and postpartum compression garments. Our goal is to provide transparency and ensure your shopping experience is simple and secure.
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To request an exchange, your shapewear must be in perfect condition, including original packaging, tags, and unused state. Customers are responsible for ensuring the product reaches us safely. Once received and validated, we will proceed with size exchanges or store credit.
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Discounted items are only eligible for size exchange.
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No refunds are provided. Only exchanges or store credit (if applicable).
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Exchanges apply exclusively to purchases made on our official website or authorized social media accounts.
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The exchange request must be made within 30 days of purchase.
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For hygiene and safety reasons, intimate garments, such as shapewear, cannot be refunded once they have been used. Our Colombian shapewear adheres to strict quality and care standards to ensure your health and comfort.
If you comply with ALL of the above policies, please contact us to continue your exchange process:
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📞 Call us at +1 305-481-1166
Monday to Friday: 9:00 – 17:00 [ET]
Saturdays: 9:00 -12:00 [ET] -
📩 Email us at nogacurves@gmail.com
We remind our customers that our products are considered intimate apparel. Noga Curves maintains high-quality standards, allowing us to accept or reject items that do not meet our exchange policies due to hygiene or care reasons.